Privacy Policy – CMY Global Venture LLC
CMY Global Venture LLC is an online travel portal specializing in flight bookings and exclusive airfare deals. We are committed to protecting your personal information and ensuring your data is handled with the highest level of security, confidentiality, and care.
We use advanced security technologies, strict internal policies, and ongoing updates to safeguard customer information from unauthorized access or misuse. By booking through our platform, you can be confident that your data is protected at every stage of the process.
Information We Collect
When you use our website, mobile platform, or contact our customer service team, we may collect certain information to process your booking and provide seamless travel services. This may include:
Name of traveler(s)
Contact details (email, phone number, billing address)
Passport details and identification documents
Payment information (credit/debit card details)
Itinerary, travel preferences, and booking details
Technical data such as IP address, browser type, device type, and browsing activity
By providing your details, you confirm that the information is accurate, complete, and provided with full authorization.
How We Collect Information
We gather information through several channels, including:
Online bookings made on our website.
Customer service interactions via phone, email, or live chat.
Newsletter subscriptions, surveys, or promotional registrations.
Third-party sources, such as payment processors or travel partners, as permitted by law.
Certain calls with our customer support team may be recorded for training and quality assurance purposes.
How We Use Your Information
We may use the information collected to:
Complete and confirm your flight bookings.
Process secure payments for travel reservations.
Provide customer support and respond to inquiries.
Send booking confirmations, updates, and service-related messages.
Deliver promotional offers, newsletters, and alerts (where permitted by law).
Customize your experience based on travel preferences and past activity.
Prevent fraud, enhance security, and comply with applicable legal requirements.
Sharing of Information
Your information may be shared with trusted third parties to fulfill your bookings, such as:
Airlines, hotel partners, and travel service providers that complete your reservation.
Payment gateways and fraud prevention partners to process secure transactions.
Third-party vendors or technology providers who assist us in delivering services.
We do not sell or trade customer information. Data is only shared where necessary to provide services, comply with regulations, or respond to valid government/legal requests.
Data Protection & Security
At CMY Global Venture LLC, we take data protection seriously. We use encryption, firewalls, intrusion detection systems, and secure socket layer (SSL) technology to safeguard sensitive information, such as payment details.
Your personal data is stored securely and retained only for as long as required to deliver services, comply with legal obligations, or resolve disputes.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in technology, regulations, or our services. Any material changes will be communicated via our website or directly through email notifications.